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If you are working with older environments, you may need the documentation for CompuTec ProcessForce 2.0, which is still supported: https://learn.computec.one/docs/processforce/2.0/.
Please note that CompuTec AppEngine 3.0 introduces a new architecture. All CompuTec components, including the CompuTec ProcessForce 3.0 plugin, must be updated together to ensure full compatibility.
Before starting your installation or upgrade process, we strongly recommend reviewing the CompuTec AppEngine 3.0 and CompuTec ProcessForce 3.0 documentation.
Returns tab
The Returns tab provides visibility into all return-related transactions associated with a specific batch. It helps users monitor returned quantities—both from sales and purchase processes—ensuring accurate inventory tracking and traceability across the supply chain.
To access Returns tab, navigate to:
Inventory → Item Management → Batches → Batch Master Data → Returns tab
Purpose
The Returns tab serves as a central point for viewing all documents that reference returns for a batch. It allows users to verify whether a batch has been involved in any return transactions, helping maintain correct stock balances and ensuring audit readiness.
Displayed Documents
Depending on whether the batch item has been sold, purchased, or both, the system displays the relevant return documents available in SAP.
For Delivered Items
If the batch has been sold, the following documents (if available in the system) are listed:
- Returns
- A/R Credit Notes
For Purchased Items
If the batch has been purchased, the following documents (if available) are displayed:
- Goods Returns
- A/P Credit Notes
For Purchased and Delivered Items
If the batch has been both purchased and sold, all applicable documents are shown:
- Goods Returns
- A/P Credit Notes
- Returns
- A/R Credit Notes
Additional Notes
In certain countries, Corrective Invoices are used to manage return transactions instead of traditional credit notes.
If such documents exist and are linked to a batch, they will also appear in the Returns tab.