You are currently viewing documentation for CompuTec ProcessForce 2.0, which is still supported.
We recommend upgrading to CompuTec ProcessForce 3.0, which is a plugin installed and managed through CompuTec AppEngine 3.0, built on .NET 8.
However, please note that CompuTec AppEngine 3.0 has a different architecture, and all CompuTec components, including the CompuTec ProcessForce 3.0 plugin, need to be updated together to ensure full compatibility.
Before starting your installation or upgrade process, we strongly recommend reviewing the CompuTec AppEngine 3.0 and CompuTec ProcessForce 3.0 documentation.
Document Series Setup
Configuring document series is essential for maintaining organized and efficient complaint tracking in CompuTec ProcessForce.
Configuration
The Complaint form integrates seamlessly with SAP Business One's document numbering functionality, ensuring that each complaint is uniquely identified and categorized.
For instance, you can create distinct document series for each Complaint Type, enabling better classification and streamlined reporting:
To learn more, watch the video Complaint Management - Creating a Document Series.